This policy explains cancellations and refunds. Dodo Payments is our merchant of record. It takes payment, sends receipts and handles disputes.
1. Cancellation
You can cancel a paid plan at any time. You keep it until your next billing date. Then your account moves to the free plan.
2. Refunds
We do not promise refunds. We decide each request case by case. To ask, email hello@idiolect.app from your account address. This does not limit any right you have under the law where you live.
A refund or a lost dispute on a plan payment ends that plan, and your account moves to the free plan. A refund or a lost dispute on a word purchase removes only the words from that purchase you have not used.
3. Account deletion
When you delete your account, we cancel any paid plan. We do not refund it.
4. Contact
Any questions about billing or refunds: hello@idiolect.app.